What Our Clients Say

"It was my first time making a product from scratch, and honestly I had no idea where to start. HWAJAE matched me with the right factory, walked me through sampling, and the whole process was way smoother than I expected. The vegan serum turned out exactly how I envisioned it."

"Speed was what impressed me the most. I reached out on a Monday, had my first consultation by Wednesday, and was comparing quotes from three different factories by the end of the week. The retinol cream formula was solid and my followers noticed the quality right away."

"I only ordered 1,000 units to test the market, so the per-unit cost was understandably higher than a larger batch. That said, it was perfect for a test run — I got to validate demand without a huge upfront investment. Would order more next time to bring the price down."

"We were targeting the Japanese market and needed bilingual labels that met local regulations. HWAJAE handled the Japanese packaging design, ingredient translations, and export documentation all at once. It would have taken us months to figure that out on our own."

"My subscribers kept asking what lip products I use, so I decided to make my own 3-color set. The response was incredible — sold out in two weeks. People loved the formula and the shades. I'm already working on my second batch with two new colors."

"The functional cosmetics certification process for sunscreen took longer than I anticipated — about 3 extra weeks. But HWAJAE managed the entire paperwork and testing process, and the SPF50+ results came back strong. Wouldn't have been able to navigate that alone."

"I wanted to make a branded hand cream as merchandise for my cafe. Honestly didn't think customers would care that much — but they started asking if they could buy extras to give as gifts. It became a genuine revenue stream I never planned for."

"Used the toner pads for a crowdfunding campaign on Wadiz. HWAJAE helped me get samples ready in time for the campaign page photos, and the product shipped on schedule after we hit the funding goal. Clean process from start to finish."

"Getting the English packaging right took a few rounds of revisions — ingredient lists, marketing claims, regulatory text. It was a bit back-and-forth, but the final result looked completely professional. Our ampoule now sells on Amazon US without any issues."

"I wanted a signature scent that people would remember my brand by. We went through five fragrance samples before landing on the perfect one. Totally worth the effort — customers keep coming back specifically for the scent. On my third reorder now."